![]() Our loyal customers are some of the best customers in the world, and we want to ensure that each and every interaction leaves our guests feeling great!Įnjoy these great perks: Potential to work from home As a member of our team, you will be responsible for helping customer place orders, check status of existing orders and resolve customer issues. We are an inbound customer service contact center, supporting our guests from 8:00am until 6:30am Eastern time. This position DOES NOT include cold calling or sales. You must possess exemplary customer service skills (be it call center, retail, or face to face), excellent computer skills, and be able to convey empathy to connect with our loyal insomniacs and use the tools you are empowered with to make any situation that comes your way right. We are looking for Customer Service Ninja’s who are interested in joining our family! If you're a team player with a passion for customer service you would be a great fit with our team. For real! Are you a customer service all-star seeking your next amazing opportunity? Looking to join a team of fun-loving insomniacs who enjoy talking about (and eating) cookies all day? If so, here's your shot! We also serve and deliver ice cream at most of our locations. ![]() ![]() Today we have more than 168 locations and are still growing! Whether you're feeding a craving or a crowd, our offerings of cookies, brownies, cookie cakes and even cold milk have you covered. What makes us so great? We specialize in delivering warm, delicious cookies right to the doors of individuals and companies alike - What's not to love? Insomnia Cookies was founded in a college dorm room in 2003 at the University of Pennsylvania, by then student, Seth Berkowitz and we have been feeding the insatiable hunger of our fans ever since. ![]()
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